Terrapin restaurant in Rhinebeck has been around for a long time, maybe 15 years at their current location inside a beautiful old church right on Route 9. Many years ago, I had dinner there with three other people and was completely put off by the service. I don’t remember anything about the food because the experience was so overshadowed by the snippy bartender and the inexperienced server. I vowed never to go back, a promise easy to keep since A. I don’t go to Rhinebeck frequently and B. There are so many other options in that area.
Today, though, I met one of my besties in Rhinebeck for a bite to eat and some catching up. I offered her two options – Gigi Trattoria, where we’ve been happy before, and Terrapin for a fresh chance at making us happy. She checked out their menus and decided on Terrapin and we agreed to meet at about 4:00.
I arrived first and found a seat at the bar, not a challenge with at least half of the bar stools open. Within a minute or two I was given a cocktail menu on my request. I started reading, pleased with the beer and wine selections. I wondered about their carafes and if they were filling them from draft lines and planned to ask whoever took my drink order about the set up. The man two seats away from me finished his drink and ordered another, as I was told by the bartender that she would be “right with me.” She wasn’t.
I changed my mind about the beer I had been thinking of ordering and selected a glass of wine instead. Unfortunately, I couldn’t share my decision with anyone because the bartender had yet to come over to take my order. The man near me began drinking his fresh Patron margarita, inspiring me to look at the cocktail list. I reconsidered my wine choice and began perusing the “available” cocktails. The sour cherry Manhattan caught my eye…
My friend arrived and I shared my menu with her. The bartender told us she’d be right over. She wasn’t.
The man next to us finished his drink and asked for a check. The bartender took care of that. We sat there, me with probably 15+ minutes invested without even the reward of a glass of water, another moment and then picked up our bags and left. I will never, ever, step foot in that restaurant again and this time I mean it.